Welcome To Just Play Guitar Lessons

Our Story

We pride ourselves on getting our students to absolutely fall in love with music and playing guitar. Our totally unique and practical teaching method makes learning guitar fun, and addictive and gets students playing recognizable songs fast!

We not only promise to improve your child's guitar playing but we expect to truly transform your child's life (confidence, problem-solving, discipline, social skills, etc.) through the power of music.

Our Mission Statement

- To positively and dramatically improve your child's life through music!

- To ensure your child builds an amazing relationship with music, in which, guitar playing makes them happy, improves their self-confidence, and releases stress and social anxiety

- To foster the development of our students into lifelong guitarists who acquire a comprehensive repertoire of skills and songs that will serve them throughout their lives, enabling them to connect with others and foster self-discovery.

- To provide a positive and inclusive guitar community where you and your child feel part of a family of motivated guitarists and parents

Just Play Guitar Studio Policy

Please review our Studio Lesson Policy over the next few pages for all the terms and conditions of our guitar lesson program. 

Once we have your signed Student Lesson Policy Agreement we will proceed with booking your first lesson.

HOW TO CONTACT US 

For any general inquiries, membership inquiries, or administrative needs, please contact jpachecolm@gmail.com. 

You can also call or text us at 505-350-8397 during the hours of 10:00 am - 2:30 pm on weekdays.

We will endeavor to respond to all emails and return any missed phone calls within 48 hours.

If you would like to speak to us, please call or email to schedule a time outside of our teaching hours (4:00 pm - 7:00 pm Monday, Thursday and Friday).

TUITION AND PAYMENT 

All payments for the Just Play Program are processed through Venmo. Tuition fees are paid in advance and deducted from your card or bank account each month on the date you commenced the Just Play Program. For example, if you commenced the Just Play Program on October 8th, you will now be debited each month on the 8th of October. The monthly fee is a fixed amount, regardless of the number of weeks in the month.

Tuition fees are non-refundable and non-transferrable. Refunds will not be issued for changes of mind, missed sessions (if the circumstances do not meet the missed session guidelines), or expired credits.

Please contact us if you know your account will not have sufficient funds.

ATTENDANCE 

Your lesson program comprises a fixed number of lessons that you must attend each month. Following your Trial Session, you will be scheduled into these sessions. Weekly email reminders will be sent to you through our My Music Staff booking system. On the date of your selected lesson, please arrive promptly with your guitar tuned to fully benefit from your scheduled class.

MISSED LESSON POLICY 

If a Just Play Guitar School student is unavailable for their lesson and 24 hours of notice is given, they will receive a make-up lesson credit.

Just Play Guitar School is under no obligation to reschedule a lesson that you miss due to your own reasons, regardless of the circumstances if you do not give 24 hours of notice for your or your child’s absence.

If you give the required 48 hours of notice for your or your child’s absence, they will be given a makeup credit. They can use this make-up credit at a agreed upon time/day.

If Teacher is absent and you or your child misses two lessons, they will receive 2 make-up lessons.

HOWEVER...

If you or your child ever misses a class due to your own reasons:

1. You can continue to work through your lesson content via Soundslice or any handouts in your folder.

2. Film your child playing any pieces or asking any questions about their current lesson material and send it to us via Whatsapp or through the Just Play Guitar School Facebook Page

3. The teacher can then reply via Whatsapp or Facebook Business Messenger, with advice and any exercises that will help your child overcome any challenges they're having with their pieces.

Refunds will not be given for unused lessons, nor can you "pause payments for a month to catch up" should you have missed a large number of sessions.  

TEACHER ABSENCE  

If I am unable to teach you or your child during their reserved lesson time, make-up lesson credits will be given and allowed to carry over beyond the 30-day period.

If I am absent and you or your child misses a lesson on that day, you will receive an agreed upon date/time make up lesson.

SCHOOL HOLIDAYS, PUBLIC HOLIDAYS

Just Play Guitar School will be open for most school and public holidays. A notice of closure to any closure related to school or public holiday will be given in advance. 

DISCONTINUATION & CHANGES TO YOUR LESSON PLAN

As a small guitar school, our primary objective is to establish an inclusive and nurturing learning environment for all students. Should you or your child encounter any challenges during lessons, we are fully committed to collaborating with you to identify suitable solutions. We warmly encourage you to contact us with any inquiries or concerns you may have, as we are dedicated to supporting your musical development. 

To request a withdrawal from your guitar lesson program, please submit the Membership Cancellation Form within 30 days of the desired date of termination. Alternative methods of communication, such as SMS, phone calls, emails, or written letters, will not be sufficient for cancellation. Payments made during the 30-day notice period will be adjusted on a prorata basis.

If you intend to temporarily suspend your membership, you must complete a Membership Freeze Form. Your payments will resume on the 15th of the month preceding your registered return date.

To modify your lesson program, please revisit the website and re-complete the submission form located at the bottom of the page. Ensure that you select the appropriate membership type for your new program.

Just Play reserves the right to terminate lessons with students who violate this lesson agreement or engage in conduct that is inconsistent with our ethical principles.

MEDIA RELEASE CONSENT

Lessons may be video or audio recorded for a number of reasons including but not limited to quality control & performance revision, tracking of student progress, creating lesson content, and the creation of promotional material. 

You give consent for Just Play Guitar School to use photographic & video recording while on-premises, in our digital lessons including Zoom & Skype, and at any workshops, concerts, and events we run and give permission for these photos and videos to be used by Just Play Guitar School for administrative, educational & promotional use.

By entering Just Play, you acknowledge that audio and video recording may be occurring at any time and give your permission to be recorded. 

You may revoke this authorization at any time by contacting us directly, via email. 

CHANGES TO LESSON POLICY

Just Play reserves the right to make modifications and revisions to the lesson policy at any time. Changes become effective 30 days after an updated lesson policy is submitted to the student body via email. It is the student’s and parent/guardian’s responsibility to remain informed about the latest lesson policy.

CHANGES TO LESSON POLICY

In the event of an illness that impairs our ability to deliver face-to-face lessons, we will transition to live online lessons via Zoom. Refunds will not be issued if you choose to discontinue ongoing lessons. However, credits can be retained in your account beyond the customary 30-day expiration period.

For the purposes of security and online safety, all students are required to log in with their full name displayed and their camera enabled to facilitate attendance verification. You acknowledge that Zoom sessions will be recorded for security, lesson content creation, and quality review purposes.